Yes, all payments are processed through secure platforms with SSL encryption. Your information is protected at all times, and we do not store any sensitive card details.

All orders are covered by our 90-day satisfaction guarantee.

If your item arrives damaged, has a quality issue, or doesn’t meet your expectations, you may request a refund or replacement.

Simply contact our support team and we will resolve it quickly according to our policy.

Our apparel is engineered for peak performance, whether you're training or styling them for everyday wear.

To maintain the premium quality of the fabric and print, please follow these Care Instructions:

• Machine wash cold with like colors.
• Wash inside out to protect the graphic integrity.
• Tumble dry low or hang dry to avoid high heat exposure.

Following these steps ensures your gear stays in peak condition for the long run.

Orders take between 1 and 3 days to process, including tracking.

International shipments take between 7 and 15 working days.

These times may vary depending on the volume of the order, the logistics of the destination country and the duration of customs clearance.

You can reach us at any time through our official channel:

Customer Support: chicanewear.contact@gmail.com

Our dedicated support team is available from Monday to Friday. We strive to provide a comprehensive response to all inquiries in less than 48 hours.

Once your order has been processed, your tracking number will be sent automatically via email within 2–4 business days.

To monitor your shipment’s progress, you can choose between two convenient methods:

• The Shop App: Sync your order for seamless, mobile-first updates.
• 17Track.net: Simply enter your tracking ID into your browser for instant details.

This ensures you have access to the real-time status and precise location of your package at every stage of its journey.